Frequently Asked Questions
Answers to your cleaning questions.
Find answers to the most common questions about our cleaning services, pricing, scheduling, and more. If you don't see your question here, feel free to contact us.
Common Questions
Everything you need to know about our services.
What services do you offer?
We offer comprehensive residential and commercial cleaning services including recurring home cleaning, deep cleans, move-in/move-out cleaning, office cleaning, janitorial services, and Airbnb resets across the Atlanta metro area.
How much do your cleaning services cost?
Pricing varies based on the size of your space, the type of service, and frequency. We provide free, no-obligation quotes. Contact us for a personalized estimate tailored to your needs.
Do you provide your own cleaning supplies and equipment?
Yes, we bring all professional-grade cleaning supplies, equipment, and eco-friendly products. This ensures consistent quality and saves you time and hassle.
How far in advance do I need to book a cleaning?
We recommend booking at least 24 hours in advance for standard services. For move-related cleanings or large commercial projects, we suggest booking 1-2 weeks ahead to ensure availability.
What is your cancellation policy?
We require 24 hours notice for cancellations or rescheduling. Cancellations with less than 24 hours notice may be subject to a fee. We understand emergencies happen and will work with you when possible.
Are your cleaners insured and bonded?
Yes, all our cleaning professionals are fully insured, bonded, and background-checked. We also carry general liability insurance to protect both our clients and our team.
Do you offer recurring cleaning services?
Absolutely! We offer flexible recurring cleaning schedules including weekly, bi-weekly, and monthly services. Recurring clients receive priority scheduling.
What areas do you serve?
We serve the Atlanta metro area including Atlanta, Brookhaven, Chamblee, Doraville, Dunwoody, and Sandy Springs. Contact us to confirm service availability in your specific location.
How long does a typical cleaning take?
Cleaning time depends on the size and condition of the space. A standard home cleaning typically takes 2-4 hours, while deep cleans or large commercial spaces may take longer. We'll provide time estimates with your quote.
What if I'm not satisfied with the cleaning?
Your satisfaction is our priority. If you're not completely happy with our service, please contact us within 24 hours and we'll return to address any concerns at no additional cost.
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